TiVo is a recording service that deals with digital videos with more than 22M members. With the TiVo subscription, the subscribers get the features of recording the new episodes on the favorite shows automatically. TiVo with its outstanding services keeps on trying to match with the newly developed technology including the support on main streaming services.
When unsatisfied with the service or planning to save money rather than paying the subscription fee for a service which you hardly use.
So here we will illustrate all the possible methods through which the subscribers can easily cancel TiVo.
Methods On How To Cancel TiVo Service
TiVo offers two different methods by using which we can go for the cancellation procedure in a simple and easy manner.
- TiVo cancel subscription through the Phone.
- Cancel TiVo subscription via Online method.
Let us study these methods in detail below:
(i) How Do I Cancel My TiVo Service By Phone:
In order to cancel the recurring subscription on TiVo over the phone, we need to follow the below points:
- Dial the customer care number:
Firstly, we will directly contact the Customer Care executive team and call at 1-877-367-8486 which is the TiVo cancellation phone number.
- Ask the representative to cancel the subscription:
When the representative responded back at the time of dialling the number, we must ask them and make a request to cancel the TiVo subscription.
- Provide account details:
We must keep ready all the account details so as to furnish the details of our TiVo account when the representative asks for including the personal information such as the subscriber’s full name, address, date of birth, billing address, account number so that they can easily identify the account.
- Ensure to ask about confirmation mail:
At last, make sure to ask the rep about sending the confirmation mail or the confirmation number as proof upon successful cancellation of the subscription for future reference.
(ii) How to cancel TiVo subscription via online through the company’s website:
To cancel TiVo online here it is what we need to follow and go through the steps carefully for a successful cancellation:
Visit the website of TiVo:
At first, from your preferred web browsing site, we go to the official website of TiVo.
Tap on ‘Sign-In’:
Now the Sign-In page appears, you need to select the ‘Sign-In’ tab which is at the right top corner and enter the email address and the account Password.
Scroll to search for Active TiVo:
Then, we will scroll and search for the Active TiVo section.
Select the device to cancel:
Next, we choose the device to cancel the subscription.
Tap on ‘Cancel Service’:
Lastly, we tap on the ‘Cancel Service’ button and confirm.
What Happens If I Cancel My TiVo Subscription
If I cancel my TiVo subscription then as per the TiVo cancellation policy we might be charged as the TiVo cancellation fee.
- When the subscription is canceled for the initial 12 months then the early cancellation fee will be equal to $150.
- When the subscription is terminated between 13 to 24 months then the Tivo cancellation fee will be $75.
How To Cancel Recording On TiVo
In order to cancel the recording on TiVo follow the below steps:
- Firstly, go to ‘TiVo Central’ icon.
- Now, you need to go to the option on ‘Menu’ or ‘Manage’.
- Then click on the ‘OnePass Manager’ section.
- Next select on the ‘To Do List’ tab which enables us to see the recordings which are scheduled and also allows us to make changes or cancel recordings.
- Click to highlight the title of the show from the To Do List.
- Lastly, hit the button on ‘CLEAR’.
Can I Cancel And Get A Refund On TiVo Subscription
The answer is ‘Yes’ but with an exception.
We will receive a full refund on TiVo only if we cancel TiVo monthly service within the thirty days of activating the subscription. As, after one-month of subscription we won’t get any refund and thereby entitled to get zero refund after the refund period ends regardless at the time when you choose to cancel the subscription.
Another exception is that, if we Sign-Up only for a limited term at least for a year or so and then determine for the subscription cancellation before the minimum term ends, then as a subscriber we will have to pay for the early cancellation fee.
Thus, from the above-mentioned methods, it is sure that all the questions on TiVo subscription are cleared but still if you have any query, you can contact the Customer Support helpdesk for any assistance.