Rent the Runway is a subscription platform on fashion that permits users to get rent on designer clothes along with accessories while at the same time maintaining the commodities indefinitely.
It offers a range of paid membership plans where users can make their choices and other features related to the commodity and the process of delivery.
In case the configuration doesn’t show up as expected then simply read this blog till the end. This page discusses the cancellation methods, which include both canceling Rent the Runway order and subscription before the automatic renewal gets initiated.
How To Cancel Rent The Runway Subscription
According to Rent the Runway cancellation policy, the company does not propose the option of canceling Rent the Runway subscription directly from the settings of the account. The only thing one can do is to get in touch with the Rent the Runway customer service team to cancel the Rent the Runway subscription.
The methods to contact are:
- Through Email
- Over Phone
- On Twitter
1. How to cancel Rent The Runway through an Email
Here are the guidelines that one must follow:
- Compose a request for cancellation along with the member’s name on the subject title. It will let the correspondence simpler.
- Next draft the letter on cancellation i.e furnish the type of subscription, cancellation reason, and details of the account.
- Make sure to inquire about fees of cancellation, refunds, and other details whichever you desire to learn.
- In the next step, attach the related documents such as the confirmation of payment which was lastly made, or any of the related documents.
- State the contact details and include your email address and mobile number.
- Finally, forward the composed mail to the customer support team at help@renttherunway.com.
- You may need to hold a while for their response.
2. How to cancel Rent the Runway over the Phone
Members can get in touch with the customer support team of Rent the Runway by Phone.
- Dial at 1-800-509-0842.
- Talk to the agent on Rent the Runway cancellation
- Furnish the required details of your account.
- At last, remember to ask about the confirmation email on cancellation.
Note the working hours: Working days 9 a.m- 8 p.m. EST
On weekend: 9 a.m. – 3 p.m. EST
Also, make sure to thoroughly perform the instructions prompted till the call is connected to the representative.
3. How to perform Rent the Runway cancel subscription on Twitter
The company Rent the Runway retains two accounts on Twitter.
The major one and the other is customer service trained @RTRHelp.
If you are looking for Rent the Runway cancel order by following this method, then the user can directly DM to its customer service Twitter account and further illustrate the dilemma for canceling.
Note: In case of the Rent the Runway customer service window does not show any response then one can directly reach the main channel.
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