Vivid Seats Cancellation Policy

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Have you got a ticket from Vivid Seats for the upcoming events? But if there is a change in your plan for which you need to cancel the Vivid Seats order or Vivid Seats canceled my order. So whatever the reason might be, it’s sure for the fans to think about the money paid on the ticket and also whether can you cancel the Vivid Seat ticket.

Vivid Seats enables booking tickets for upcoming events at the best price for its fans.

But when it comes to cancellation of the tickets, customers must adhere to certain terms and conditions. Vivid Seats has no cancellation policy thereby one cannot cancel the tickets booked in Vivid Seats. Yet circumstances are relying on which one can get refunds in event tickets from Vivid Seats. This has been discussed in detail below.

Vivid Seats Cancellation Policy

As per Vivid Seats cancellation on tickets and refunds, customers are not eligible to cancel tickets that have been purchased once. Yet, one is qualified to get a refund on events canceled: the one for which the ticket was bought to attend. In such a situation, consumers can either get a refund on the ticket price or will be awarded tickets which can be wielded shortly for seat booking.

Note: Ensure to return tickets in fine condition otherwise refund will not be initiated.

How to Cancel Vivid Seat Orders over the Phone

One can talk with the Vivid Seats customer support team regarding the concern about canceling tickets on Vivid Seats by getting in touch with the official email address at

*Compose an email requesting to cancel the event ticket including the details of the ticket.

*Hold for a while till the support team responds.

One can even get in touch with customer service staff through the Contact Us form on canceling the ticket.

How to Cancel Vivid Seats Tickets Through Live Chat

The platform of Vivid Seats also offers the Live Chat service by employing which consumers can reach or talk to the executives of Vivid Seats regarding the cancellation of event tickets.

The experts will provide assistance to cancel the ticket if there is a possibility of cancellation.

Hope this guide is helpful for the readers.

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