Cancel PureGym Membership

PureGym is a popular fitness chain delivering reasonable and flexible gym memberships across the United Kingdom. However, circumstances may emerge when you ought to cancel the PureGym membership.

Whether you are moving to a new locale, switching gyms, or merely taking a halt from fitness, this guide will stroll you through the steps to cancel the PureGym membership in no time.

What is the cancellation policy of PureGym?

The company delivers its own rule while canceling the membership. You will be provided with evident instructions so that you cancel the membership on the website itself.

  1. Enter the details of the members and tap Login.
  2. Next, click the Profile tab and mention that you wish to freeze or cancel the account.
  3. Make sure that the cancellation period needs to take place 4 days prior to the next billing date. 
  4. You can transfer the membership to others or to a different location as per availability.

Cancel PureGym Membership within 14 days

If you have a contract for a PureGym Membership then according to U.K Consumer Contracts Regulations they will help you to opt out from the membership promptly.

  • Following a 14 days period of cancellation, a refund is possible as a prorated fee.
  • In case the 14 days deadline is over, fifty percent will be refunded.
  • This option is applicable to members with Fixed-Term plans.

Can I cancel my PureGym Membership Anytime?

If you want to cancel the membership make sure that cancellation is requested Four before the start of your next billing cycle.

Cancel the Membership of Fixed Term

The following steps will help you to complete the cancellation process:-

Click on the link Clearly state that you no longer wish to continue the subscription anymore. Canceling the membership in 14 days will provide a prorated fee as a refund and in case the request to cancel is made after 14 days then fifty percent of the amount will be credited.

How to cancel the Direct Debit Monthly Subscription on the App,

  1. Enter the login details of the account.
  2. Select the Profile section.
  3. Scroll the pointer to the option ‘Cancel Your Membership’ and tap on it.
  4. Now go through the instructions displayed on the screen and complete the cancellation procedure.

If you do not want to cancel the membership just freeze the account for a few days. You can freeze the membership after one month instead of canceling it.

  • Type the account details and click the Login tab.
  • Tap on Profile.
  • Select ‘Freeze Your Membership’ and follow the instructions as you were asked to do.

Before canceling the PureGym membership, it’s important to understand the terms outlined in the membership agreement. Take note of any cancellation policies, notice periods, and any fees associated. Aware of the specific terms related to the membership type to ensure a smooth cancellation process.

If you are required to fill out an online cancellation form, provide the necessary information accurately. This may include personal details, membership number, and the reason for cancellation. Be honest and concise while explaining your reasons, as it helps the gym understand your situation better.

After submitting the cancellation request, it is essential to verify that the membership has been successfully canceled. Check the email inbox for any confirmation messages from PureGym. If you do not receive confirmation within a reasonable timeframe, contact PureGym’s customer service directly to ensure the cancellation has been processed.

Problems Faced while Cancelling the Membership

  • During the pandemic, customers fail to reach customer support.
  • Time-consuming because you have to enter the details each time you enter into the account.

Why Can’t I cancel my PureGym membership?

The direct debit option is suitable within a period of 5 days and the card might not work unless the direct debit is processed prior to online cancellation. You can try canceling the direct debit by contacting the bank.


Canceling the PureGym membership is a simple process. Check for the agreement and then log in using credentials, proceed to cancel by following the steps. If you are still unable to cancel, check for the PureGym Membership Cancellation on Reddit to get your answers. One of the other customers might report the issue on Reddit and this might help you to get rid of the  PureGym. membership.

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