Wave Broadband is one of the broadband Internet providers which also includes telephone services and cable TV based in the United States. Wave Broadband has about 455,000 users in Washington, Oregon, and California. In this article, we have aimed to illustrate the method of ‘Wave Broadband cancel’ thereby we advise you to read this blog till the end of this page.
How to cancel service Wave Broadband on your Own
Customers need to learn that Wave Broadband doesn’t provide many choices on Wave Broadband cancel service on their own. So the only option that one can go for is to perform it over the Phone.
How to cancel Wave Broadband over the Phone
For Wave Broadband cancellation over the phone, here is what one must do:
- Step1:
Dial at 1-866-928-3123
- Step2:
Once the representative responds, you need to specify the reason for the cancellation of the service.
- Step3:
Also, ensure that you desire to cancel the Wave Broadband subscription.
- Step4:
Further, one must also need to furnish the essential details related to the account.
- Step5:
Ask for a confirmation email once the cancellation has been processed.
Can I cancel in Wave Broadband Store?
Wave does not require contracts or offers for internet and phone service. Select upgrade, downgrade, or eliminate the services when they wish for. You can get the app on the App Store, by moving to the download and install option.
Wave Broadband cancellation fee
According to the Wave Internet terms and conditions, the early termination of a hosting account, Pay per Click, SEO, SEM, or any sort of account with Wave Internet by users need to pay the Wave Broadband cancellation fee of $350.00/ account as the Early Termination Fee (ETF).
When you decide to cancel the services, you need to cancel before 14 days in order to avoid the fee for cancellation. In case you cancel the service in 14 days then the total reservation fee will be deducted.
The connection can be canceled online or offline relying on the values determined.
Because of the only option of calling over the phone to cancel the subscription, the process might take much more time than usual. Be patient so that you can easily opt out of the services.
Wave Broadband which is known as Astound Broadband needs to return the equipment when you discontinue the services. Visit the store offline with the items and return them. You can also choose FedEx to return the products with the shipping labels.
For any further assistance, you need to get in touch with the customer care team to resolve the issue.
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