Rocksbox belongs to a jewelry firm established in the year 2012. It aims to entrust designer jewelry articles to the customers on monthly basis allowing them to buy them.
If by chance you wish to quit receiving the product of Rocksbox, then this blog will guide you on how to achieve it. So continue to read it till the end.
Rocksbox cancellation policy
The subscription on Rocksbox is auto-renewal, so it will continue to charge the subscription fee until and unless one cancels it. So as per its terms of policy, the Rocksbox platform enables its members to cancel the membership at any moment whenever they feel the need, and no fee on cancellations is charged.
On having any kind of jewelry piece while canceling Rocksbox, a member must either return or purchase it before the ongoing billing cycle ends. If it is not done, then one might not be able to cancel its subscription.
Methods on ‘How to cancel Rocksbox’
There are several means by which a user can cancel the subscription account. The method includes:
- By sending an Email
- Via its Website
- Over Phone
1. How to cancel Rocksbox via Email
The following steps must be performed for Rocksbox to cancel membership by sending an Email:
- Step1:
Compose an Email containing cancellation requests.
- Step2:
Include the essential details of the account such as the member’s full name, phone number, registered email address, address of shipping, etc.
- Step3:
Then, send the composed email to the Rocksbox customer team at members@rocksbox.com and also ensure that they give you an email confirming the cancellation of the account.
For sending an Email, members can even employ the prepared email form which is available on the Rocksbox Contact window.
2. How to cancel Rocksbox subscription Online via the website
To cancel Rocksbox membership through its website, the steps required to follow are:
- Go to Rocksbox’s official website.
- Next, sign in to the account on Rocksbox by entering the username and password.
- Hit the section on ‘My Account.
- Click on the ‘Account Details’ tab.
- Tap on the ‘Manage My Membership’ button.
- Then follow the instructions prompted on the screen and finally submit the cancellation request.
3. How do I cancel my Rocksbox subscription over the Phone
Rocksbox delivers the option to talk over the phone for canceling the subscription.
Here it is on Rocksbox cancel membership over the phone:
Step1: Call 1-877-478-0450.
Step2: Talk to them about the need to cancel the subscription. The working hours are from Mon-Fri—9 a.m. – 5 p.m.
In case one miss out on the available timings, then they can even leave out a voicemail. For this, choose on option number 4, which is meant for the cancel line. Request an actual call back and then make the desired Rocksbox cancel the subscription with the guidance of the customer support representative.
Skip Waiting on HoldCall Now: +1-803-393-9958