How to cancel a Udemy,

The Ultimate List: Canceling Your Udemy Subscription Made Simple

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Udemy offers online courses with subscriptions connecting students to skills required for succeeding. There are top instructors around the globe tutoring millions of students. Users get to learn new skills on Udemy by subscribing to free and paid versions.

Having done with the Udemy subscription or have questions like ‘Can I cancel Udemy courses subscription?’ Here we are to answer all the doubtful queries regarding Udemy course cancellation methods.

Through this article, members will learn the leading methods for canceling Udemy course subscriptions when the need arises.

How to cancel a Udemy course on an iOS device

For canceling Udemy on iPhone or iPad the steps one must follow are:-

  1. Go to the application of ‘Settings’ and click on ‘Account name’.
  2. Open the ‘Subscriptions’ section. If you do not find this section then you can click on the option iTunes & Appstore.
  3. Click on Apple ID. Further, View Apple ID and sign in to the account by entering the relevant details.
  4. By scrolling down locate the ‘Subscriptions’ tab.
  5. In the next step, click on ‘Udemy’ the subscription, one is looking to cancel.
  6. At last, hit ‘Cancel’ to complete.

How do I cancel Udemy through Android?

To cancel the subscription on Android the steps we must follow are:-

  1. Open Google Play Store.
  2. Then clicking on the menu icon move to the ‘Subscriptions’ section.
  3. Now, choose ‘Udemy’ for the subscription you need to cancel.
  4. At last, click on the ‘Cancel Subscription’ button and finish the procedure by following the directed prompts.

How to Cancel Udemy Subscription on a Mac Computer?

Here are the steps to follow:-

  1. Firstly, open the Mac App Store,
  2. Tap on ‘User Name’ which is bottom of the sidebar.
  3. Click on ‘View Information’ located on the upper side of the displayed page, and sign in to the Udemy account.
  4. Next, by scrolling to the following page, locate and tap on ‘Subscriptions’.
  5. Hit the ‘Manage’ button.
  6. Next, click on ‘Edit’ near the ‘Udemy Online Video’ subscription and further choose the ‘Cancel Subscription’ button to finish.

How to perform Udemy cancel a course on PayPal

The points one is required to follow for canceling an Udemy subscription on PayPal are as follows:-

  1. First, go to and then log in to the PayPal account.
  2. Select on ‘Settings’ option near the logout option.
  3. Click on ‘Payments’ and then hit on the ‘Manage Automatic Payments’ option in the dashboard of Automatic Payments.
  4. From the list of merchants shown, select ‘Udemy Online’ subscription to cancel the subscription.
  5. Now, tap on the ‘Cancel Automatic Payments’ button to affirm the desire to cancel the subscription to Udemy and stop making payments to this platform.
  6. Lastly, tap on the ‘Done’ tab to obtain the cancellation of the subscription successfully.

How to cancel the Udemy course via the website

Here are the steps on how to cancel the subscription:-

  1. To start with, visit the official website at Udemy Online courses.
  2. Next, fill in the relevant details to log in to the Udemy account.
  3. Now, click on the menu and locate any one of these options: ‘Billing’, ‘Manage Account, ‘Payment’, ‘Subscription’, or ‘Settings’
  4. Finally, follow the prompted instructions to finish.

How do I perform Udemy cancel the subscription through an Email?

To cancel Udemy subscription via email are as follows:-

  1. Go to the email application.
  2. Next, write an email, requesting to cancel the subscription on the Udemy platform.
  3. Provide the required information and details that are connected to the account on Udemy.
  4. Also, specify a cancellation reason (if desired).
  5. Once it is done, then forward the email to the Udemy official email address and wait for their response.

How To Get A Refund From Udemy?

The refunds on Udemy are approved in 30 days by contacting customer support. You will get the refund in the original mode. Not all purchases are refunded to the account, some might be obtained as credit refunds. The request for a refund should be made on the website. Mobile apps do not accept refund requests.

Go through the steps below:-

  1. Click on Purchase History. 
  2. Select the course to be refunded. 
  3. You will find the Request Refund option below the title of the course.
  4. Tap on View all Courses and tap the Request Refund option. 
  5. Now.  select the Refund Method. You can opt for credit refunds because here the refunds will be faster than the other payment mode.
  6. After that, pick the Reason for the refund. The info provided will help Udemy to improve its services.
  7. Tap the Submit button.

If you are not able to download Udemy on your device, use the web version to log in to the account and do the cancellation procedure.

Some users might receive Udemy gifts which they can return and ask for a refund. Make the refund request to the customer support team to get the refunds.


When you do not receive the services you expected, canceling the Udemy course is the better option for you. The cancellation process is easier and simpler without many rules on it. Mobile app users can also make the refund request not through the app but using the Udemy website via browser. Customer support teams are available to assist their customers when they feel the need to resolve any issue on Udemy.

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